Shipping Policy

Thank you for shopping with KicksGallery. We are committed to delivering your order safely and efficiently.

Order Processing

All orders are processed within 1–5 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays.
During high-demand periods, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

United States: 7–15 business days
Canada: 7–15 business days
Europe: 7–15 business days
United Kingdom: 7–15 business days
Australia & New Zealand: 8–18 business days
Other International Destinations: 10–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping promotions may be available on qualifying orders and will be clearly displayed on the website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Tracking details may take a few days to become active after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.

KicksGallery is not responsible for delays caused by customs clearance procedures.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us as soon as possible.

We cannot guarantee address changes after an order has been processed or shipped.

Lost or Delayed Shipments

If your package is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to investigate the issue and assist you in finding a solution.